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    QHSEtech

    Civica Occupational Health

    Civica Occupational Health administers management and self-referrals, pre-placement questionnaires, appointments, health surveillance, vaccination, clinical records, outcome reports and management information. It is a workflow and record system for occupational-health services; clinicians and the buyer's authorised decision-makers remain responsible for clinical assessment, fitness advice, workplace restrictions, consent, disclosure and employment decisions.

    Evidence: Researched profile

    Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made

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    Who is Civica Occupational Health for?

    In-house or contracted occupational-health services that need role-separated referral, clearance, surveillance, immunisation and reporting workflows, particularly in UK public-sector or NHS settings. The system processes special-category health data and may connect managers, HR, applicants, employees, clinicians and external systems. Configure the minimum necessary disclosure: managers and HR should not gain routine access to clinical notes merely because they receive a fitness or adjustment outcome. Verify lawful basis, confidentiality, consent where applicable, retention, SAR and restriction handling, hosting, subprocessors, cross-border messaging, clinical-safety responsibilities and local employment-law requirements. Product workflow does not make a diagnosis, fitness decision or employment decision automatically authoritative.

    Civica merits a structured pilot when referral administration, pre-placement, recurring surveillance or vaccination are the central buying tasks. Value depends on safe separation of clinical and management information, reliable identity and integration handling, governed migration and demonstrable end-to-end service continuity—not simply the number of automated forms or vendor efficiency claims.

    Sources checked .

    Product tour

    Vendor visuals—not a QHSEtech hands-on test.

    Civica Occupational Health overview video

    Vendor-published overview video opened from Civica's Occupational Health product page; it is not an independent test.

    Open official source

    Capabilities and scope

    Civica names the current product Civica Occupational Health, formerly OPAS. The UK G-Cloud material uses OPAS-G2 and describes a public-cloud SaaS edition. This profile covers the current occupational-health product family, but historic eOPAS, OPAS-G2 and regional pages must not be treated as proof that every feature, hosting model or commercial term is included in a current proposal. Civica Occupational Health and the specifically quoted portals, forms, clinical workflows, reports, calendars, messaging, surveillance, vaccination and interfaces. Civica Trac, People Hub, Case Management and other workforce products are separate unless licensed. The G-Cloud listing says there is no general service interface or API; Trac, HR import, calendar, audiometry and spirometry connections require explicit scope. DCB0129 concerns supplier clinical-safety management; an NHS deploying organisation retains its DCB0160 responsibilities.

    Civica Occupational Health capabilities, evidence status and source links
    CapabilityEvidenceScope and source
    Management and self-referralsDocumented by vendor

    Managers and employees can submit referrals through portals and the occupational-health team can track, review and decide the next workflow action. Clinical conclusions and disclosures remain the responsibility of authorised practitioners.

    Current product identity, workflows, data-protection and integration scopeG-Cloud OPAS-G2 service definition
    Pre-placement health workflowDocumented by vendor

    Applicants can complete health declarations online and HR can track workflow status. The product must not expose diagnoses or unrelated clinical detail to recruitment staff; test the exact clearance outcome and consent flow.

    Current product identity, workflows, data-protection and integration scopeG-Cloud OPAS-G2 service definition
    Health surveillance programmes and recallsDocumented by vendor

    Users can define programme criteria, manage membership and automate recalls for relevant health checks. A recall or completed form does not itself establish clinical fitness or exposure control effectiveness.

    Current product identity, workflows, data-protection and integration scopeG-Cloud OPAS-G2 service definition
    Vaccination and immunisation workflowsDocumented by vendor

    The vaccination module describes questionnaires, status evidence, consent, self-booking, reminders, boosters and compliance dashboards. Qualified clinicians must govern contraindications, administration, record correction and disclosure.

    Vaccination module, consent, evidence, reminders and privacy
    Appointment booking and calendar synchronisationDocumented by vendor

    The product describes create, alter, rebook, cancel and self-book functions plus two-way synchronization with Exchange, Office 365, iCloud and Google calendars. Confirm which clinical details leave the OH system and how calendar errors reconcile.

    Current product identity, workflows, data-protection and integration scopeCivica Occupational Health product overview PDF
    Clinical record and outcome-report workflowDocumented by vendor

    Official material describes dedicated occupational-health forms, complete employee health records and outcome reports or fit slips delivered to the correct audience. Test separation of clinical notes from minimum-necessary management advice and every approval or amendment step.

    G-Cloud OPAS-G2 service definition
    Automated communicationsDocumented by vendor

    The G-Cloud listing describes automated letters, emails, reports and text messages. Templates, recipients, clinical confidentiality, delivery failures and Twilio processing require configuration and review.

    Supplier G-Cloud listing: scope, architecture, security, import, export and pricingOccupational Health processing schedule, data categories and subprocessors
    Dashboards, management information and custom reportsDocumented by vendor

    Civica describes personalised dashboards, filters, graphs, KPI drill-down and user-created reports. Prevent small-cohort or row-level reporting from revealing individual health information to managers or HR.

    Current product identity, workflows, data-protection and integration scopeSupplier G-Cloud listing: scope, architecture, security, import, export and pricing
    SAR, restriction, retention and deletion supportDocumented by vendor

    The product page describes a SAR dashboard, restricted-processing notifications, records identified for deletion and field-level auditing. Buyers must define lawful retention, legal holds, identity verification, clinical review and backup deletion.

    Current product identity, workflows, data-protection and integration scope
    Role-based access and authenticationDocumented by vendor

    The supplier listing describes a role-based authenticated system and several authentication methods. Validate least privilege, clinical versus manager portals, privileged support, break-glass, deprovisioning and field or attachment access in the proposed tenant.

    Supplier G-Cloud listing: scope, architecture, security, import, export and pricingCivica commitment to security
    Clinical-data audit trailDocumented by vendor

    Civica advertises user-record and field-level auditing of clinical changes; the framework listing describes real-time user activity audit information and minimum log periods. Test report versions, attachments, views, exports and supplier actions, not only edits.

    Current product identity, workflows, data-protection and integration scopeSupplier G-Cloud listing: scope, architecture, security, import, export and pricing
    Trac recruitment integrationDepends on scope

    Civica describes an OH and Trac interface for applicant health-clearance workflow. Trac is separate; confirm licensing, mappings, minimum-necessary status, identity matching, error queues and whether clinical data ever leaves OH.

    Civica Occupational Health and Trac integrationG-Cloud OPAS-G2 pricing document

    More capability notes

    6 additional areas. Status describes reviewed sources, not hands-on performance.

    Also watch for: Published UK framework pricing needs current-edition, eligibility and renewal confirmation. The reviewed G-Cloud listing says there is no general API. Connected Civica products, device interfaces and supplier-assisted exports require separate scope.

    Civica Occupational Health pricing

    Custom quote

    Request a current quote for the named edition, clinical and administrative users, portals, migration and interfaces. Civica's supplier-authored G-Cloud 14 pricing document schedules 2026 OPAS-G2 fees from £109 to £187.50 per licensed user/month, payable annually in advance, with a 24-month minimum; HR import, Trac interface, implementation, third-party costs and VAT are additional. That UK framework schedule is not a universal price or proof of current eligibility. The listing says no free trial. Confirm user definitions, renewal, indexation, messaging, storage, exit and evaluation terms in writing.

    Pricing sources checked : Partially verified. Current product identity, supplier-authored G-Cloud 14 OPAS-G2 listing and pricing, and Civica's August 2025 processing schedule were reviewed. The scheduled 2026 UK framework rates, 24-month minimum and separate integration or implementation costs are not treated as universal current-edition pricing; confirm eligibility, data terms, renewal and proposal scope.

    Offline work and integrations

    Not supported by the reviewed evidence. Mobile-device compatibility means responsive online access, not disconnected clinical working. Test outage, queued communications, appointment continuity, data recovery and urgent manual fallback procedures.

    What we could not verify

    1 not verified · 5 depend on scope · 2 notes
    • Not verified in the sources: Disconnected working.
    • Depends on plan or configuration: Trac recruitment integration; Audiometry and spirometry interfaces; Bulk import and supplier-assisted export; Configurable forms, triggers and processes; Clinical-safety assurance.
    • The UK G-Cloud listing requires internet access, describes a browser SaaS service and does not establish offline capture or synchronization.
    • Internet access is required and offline clinical working was not established.

    Demo script

    Pilot: referral, clinical assessment and minimum-necessary outcome

    1. Create a fictional manager referral containing one appropriate question and one deliberately irrelevant clinical attachment.
    2. Return it for clarification and verify that employee, manager, administrator and clinician roles see only their authorised information.
    3. Have a qualified clinician record notes and issue a minimum-necessary fitness or adjustment report through the approved consent or notice process.
    4. Amend and supersede the report, verify recipients and full audit history, and confirm that the employment decision remains with the authorised employer role.

    Pre-placement and Trac integration challenge

    1. Create a fictional applicant in Trac and send only the identifiers and job context agreed for occupational-health screening.
    2. Complete the health declaration, test clarification and clinician review, and record a clearance status without sending diagnoses to recruitment staff.
    3. Introduce a duplicate identifier, changed job and failed interface message; reconcile each without attaching the wrong clinical record.
    4. Verify consent or transparency evidence, status mapping, audit trail and manual fallback before approving the interface.

    Exposure-based surveillance and recall

    1. Create a cohort from a documented exposure criterion, job and review interval, with a qualified owner for exceptions.
    2. Issue forms and recalls, book the assessment and test overdue, declined, transferred and no-longer-exposed cases.
    3. Import or enter a representative result and require clinician review before any outcome or next recall is set.
    4. Inspect aggregate reporting for small-cohort disclosure risk and confirm that programme completion is not presented as proof of fitness or exposure control.

    Ask the vendor to show you

    1. Which current edition replaces our OPAS, eOPAS or OPAS-G2 installation, and which records, attachments, audit history and identifiers migrate?
    2. Can a clinician return a referral for clarification while ensuring managers and HR never see clinical notes or unrelated attachments?
    3. Who may create, amend, approve and disclose a fitness, adjustment or return-to-work report, and how is employee consent or notice recorded where required?
    4. How are clinical notes separated from management outcome reports, pre-placement status and aggregate dashboards?
    5. How are appointments, self-booking, recalls, missed visits and urgent manual fallback handled across roles and service outages?
    6. How are surveillance cohorts created from exposure criteria, exceptions reviewed and recalls clinically closed without implying that recall completion proves fitness?
    Use demo checklist

    Questions the sources answer

    Is Civica Occupational Health the current name for OPAS?

    Yes, the current product page says formerly OPAS. G-Cloud material uses OPAS-G2. Confirm the exact edition, version, hosting, migration and feature mapping rather than assuming all historic names describe the same entitlement.

    Sources and change log

    14 sources, checked
    • : Added Civica's May 2025 processing schedule, distinguished documented data categories from deployment-specific security assurance, and expanded the buyer checks for health-data handling.
    • Official Civica pages, supplier-authored G-Cloud material and Civica contract/security documents were reviewed, not a live system, independent security assessment, clinical validation, legal opinion or customer testimony.
    • Framework statements can be edition-, date- and jurisdiction-specific.
    • DCB0129 evidence does not replace the deploying NHS organisation's DCB0160 work, and product features do not transfer clinical or employment decision authority from qualified people.
    • Confirm the proposed edition, processing terms, interfaces, configuration and commercial scope.

    Compare with

    Drawn from the profiles behind the Alternatives list above: most category tags shared with Civica Occupational Health first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.

    • Enterprise Health

      Shared category tags: 1 (Occupational Health).

      Differs: price no verified amount (this profile: amount published).

      Same: scope, offline and trial.

    All Civica Occupational Health alternatives

    Reviews on qhsetech.com

    Reviews may be filed under other names

    Also recorded as OPAS, Civica OPAS. Older entries under a previous name may describe a different release or owner.

    Star ratings and review counts from the old catalog are not shown: no source for them was recorded.