Content date: 14 October 2026 · Editorial responsibility: Dimitris Mitsios · No individual check logged· AI use

Condition monitoring vs CMMS · Guide revised September 2026

Tractian vs Fiix: Scope, limits and demo questions

Side-by-side comparison

Tractian and Fiix: pricing, evaluation starting point, scope, what to verify and offline scope. Select a row label to show its full text.
Attribute	Tractian	Fiix
	No amount on record; request quote	Published amount; check product and plan
	Asset Management
	Validate user roles, sites and scale against your proposed deployment.
	Confirm hosting, support languages and contractual coverage for your region.
	See the linked profile's capability evidence
	See the linked profile's unresolved questions
	Partial offline workflow	Documented offline workflow

Where the two scopes differ

Start with what each quote would contain. The Tractian record describes three purchases that can be made separately or together: a CMMS subscription, condition-monitoring sensors with analysis, and enrichment of a maintenance system the buyer already runs. It also notes that older vendor material calls the CMMS TracOS. The Fiix record covers one product, Fiix CMMS, and says the Rockwell Automation name above it does not bring that group's other software or hardware into scope. A Tractian proposal therefore has several lines to reconcile (sensors, connectivity, supervised analysis, licences and interfaces), while the variable lines in a Fiix proposal are the plan and the Enterprise extras. Each vendor's pricing page also mentions something the other record leaves out: Tractian offers a bundle of CMMS and sensors through its sales team, and Fiix lists an AI analysis feature called Foresight under Professional, plus an optional AI assistant add-on. The Fiix record does not describe either, so ask what each does and whether it is inside the plan you are quoted.

The published prices have different shapes. Tractian's CMMS page shows a Standard level from $60 per user per month with a five-user minimum and an Enterprise level from $100 with a ten-user minimum, both billed annually. Both list unlimited requesters and no platform fee, and Enterprise adds single sign-on, a Power BI connector and ERP integration priced by the IT hours invested. Fiix shows a limited free plan, Basic at $45 and Professional at $75 per user per month, and a quoted Enterprise tier. Its FAQ says subscriptions can be monthly or annual and that setup and hardware carry no extra fee, while the Enterprise rows for the Integration Hub, custom API and single sign-on carry an additional-costs note; the record asks whether the first statement covers them. Neither record verified a currency, no minimum user count is recorded for Fiix, and the two ladders are not defined as equivalent. The Tractian record says sensor bundles need a quote, and the Fiix API FAQ lists creating work orders from monitoring systems as a use, which would be an integration the buyer builds.

Losing signal is treated differently, and for Tractian it raises two separate questions. The record cites official video material for offline mobile maintenance, but a phone that keeps working says nothing about whether a sensor's readings keep arriving, which depends on the sensor's own communications and buffering. For Fiix the record documents local records and media that synchronise when the connection is stable and stay absent from the web application until then. The help article adds two points worth putting into a pilot: a user who logs out before the sync loses the local changes, and the same can follow an app upgrade that changes the database or a period of more than thirty days without opening the app, so the vendor suggests opening it weekly. Neither record describes how competing edits are resolved.

On interfaces the records differ in what they promise and what they exclude. The Tractian integration page names ERP, reporting and maintenance systems and describes read-only SQL access to the CMMS data. Its mobile page names spreadsheets, SAP, Maximo and UpKeep as systems that sensor data can be added to, and the record cautions that this does not mean identical features in each, or that a connector is included in a given level. The Fiix API is described in its FAQ as available on Enterprise, with Java and JavaScript SDKs, and as not offered as a RESTful or SOAP service. Single sign-on is an Enterprise item on both pricing pages. Fiix help adds that multi-factor authentication works only through the customer's identity provider and that setup and yearly platform fees apply. The Tractian record states no such fees, which is an open question for the quote and not evidence that none exist.

Tractian: status on record

Trial: No free trial established.
Offline: Partial offline workflow.
Pricing: No amount on record; request quote.
Profile record checked 14 October 2026.

Fiix: status on record

Trial: No free trial established.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 14 October 2026.

When each is the safer first demo

Start with Tractian when

Tractian is the safer first demo when the question is whether a machine's condition data changes what planners do. Pick one asset the vendor agrees to cover, and ask to see an alert with its evidence and severity, the route to an analyst, and the work it creates, then the repair and the measurement afterwards. Ask the vendor to say which part of each step is hardware, CMMS or an interface to your current system, since one demonstration can cross all three.

Start with Fiix when

Fiix is the safer first demo when the question is whether one CMMS can hold work, equipment history and spares together under plans whose prices are on the page. Run one finding through a follow-up order, a reserved part, a disconnected update and an export, and ask for audit trail, e-signatures and any interface to be shown on the Enterprise tier by name, because those sit above the plans that have published prices.

A two-week evaluation plan

Ask Tractian

Say whether the proposal is the CMMS, enrichment of your current system, sensors or a combination, and list sensors, replacements, connectivity, supervised analysis, implementation and each interface as separate lines.
Ask for the currency, the renewal terms, the user minimum that applies to your headcount, and the scope and duration of the free sandbox, which the record says is not established.

Ask Fiix

Ask which of multi-site, purchasing, audit trail, e-signatures, Integration Hub, custom API and single sign-on fall in the quoted plan, and which carry an extra fee, with amounts for the SSO setup and the yearly platform charge.
Ask what Foresight and the AI assistant add-on are, whether either is in the quote, and what evaluation terms apply to a paid plan, since the record treats a free plan or a tour as less than a trial.

Week 1, disconnection. Prepare one maintenance task on a phone in each product, switch the network off, add a note and a photo, and reconnect. In Fiix, compare the web application with the phone before synchronising, then see what a deliberate logout does to an unsynced change. In Tractian, repeat the task, then interrupt a sensor's communication on a covered asset and compare what was buffered with what is missing. Agree sensor coverage and installation dates in writing first, because the record gives no length for a hardware pilot.

Week 2, the alert, the order and the interface. For Tractian, follow one alert into prioritised work, a reserved part and a repair, then check the readings afterwards to see whether the condition changed, noting any false or missed alert. For Fiix, trace one dashboard figure back to its work orders, then cross a meter threshold through the input path you would really use. Ask each vendor to demonstrate the interface to your ERP or reporting tool, including a failed transfer, and finish with a one-year price for the same assets and users, sensors included for Tractian.

Worked evaluation scenarios

These scenarios are hypothetical. They show how to turn the record facts into a demo test and what outcome would change a choice; they are not case studies or customer results.

Hypothetical: an analyst who wants live maintenance data in a reporting tool

A plant's reporting analyst wants closed work orders, labour and parts in a business-intelligence dashboard without a development project. The Tractian integration page describes read-only SQL access to the CMMS database, and its pricing page lists a Power BI connector among the Enterprise inclusions. The Fiix record documents an API that needs Enterprise, a daily allowance of 1,000 calls per user licence, no database connectors and no help with troubleshooting the calling application. Ask each vendor which level and which fee apply, then have the analyst build one weekly cost report and refresh it daily for a week, counting calls or refreshes. The choice would change if the route needs a level above budget, or if the report cannot be refreshed as often as the analyst needs.

Hypothetical: three bearing failures on one compressor line in a year

A site has lost the same compressor line three times and has no maintenance system. The Tractian record offers sensors with advisory diagnostics and says the sensor does not replace a field analyst. The Fiix record offers work orders, asset history, reporting and usage-based triggers, and contains no sensing scope. Write down each failure's date, repair and part. Ask Tractian to show how an alert on a comparable asset appears, with its evidence, and ask Fiix to show how those three failures would be recorded so that a planner sees the pattern and sets a trigger. If neither vendor can show a usable lead time on your own data, or the sensor evidence needs a specialist you do not employ, revisit the scope before buying.

Hypothetical: a new team with a fixed budget and a start date in four weeks

A team of eight has a fixed first-year budget and must be running in a month. The Tractian record shows annual billing with five- and ten-user minimums and a free sandbox of unconfirmed scope. The Fiix record shows a limited free plan, a monthly or annual choice, and paid plans of which only Basic and Professional are priced on the page. Ask both for a written quote for the same eight users covering licences, setup, any sensors and renewal increases. Import the same asset list into each free route and time how long it takes to schedule one recurring job. The choice would change if a needed feature sits behind a quoted level, or if the free route cannot hold your assets.

What the records do not establish

Tractian

The currency of the published prices, or the duration and content of the free sandbox.
The sensor model, sampling, communications and hazardous-location approval that would apply at your site.
That a diagnosis is correct, or that a closed work order shows a fault was corrected.
Whether a connector in the integration catalogue belongs to the quoted level or is priced apart.

Fiix

A verified paid-plan trial, a price for Enterprise, or amounts for the SSO fees and the Enterprise extras.
The hosting region of your contracted service, or an inspected SOC 2 Type 2 report.
Meter-triggered maintenance from CSV-imported readings or in the v6 Equipment version.
Any sensing capability: the record describes none, and an API route would be one the buyer builds.

Neither product

Total cost: neither record gives a complete first-year figure, and the currency is unverified in both.
Whether the plans correspond to each other, since they are named and bounded differently.
Any hands-on result: both records review vendor documentation, and neither uses independent customer reviews.

Written from the profile records and the decision guide above, not from a hands-on test. Where a record is silent, the page says so instead of filling the gap.

Evaluate Tractian

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See Tractian profile

Evaluate Fiix

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See Fiix profile

Tractian vs Fiix | FAQ

Which product is cheaper?

Comparable total cost has not been established. Request the same applications, users, sites, configuration, migration, integrations and support period from both vendors. Published entry pricing is subject to the plan conditions shown in each profile.

How should I compare offline capability?

Use the exact proposed mobile application and plan. Download required data, disconnect, create a record with a photo, reconnect and inspect synchronization. Record which preparation and tasks require connectivity.

How should I decide between these products?

Set acceptance criteria for your actual workflow. Complete the same demo, record observed results separately from vendor statements and resolve remaining questions in a scoped pilot. The linked profiles show the sources and review status for each product.

Vendor sources and next steps

Tractian11 sources, profile checked 14 October 2026

Fiix13 sources, profile checked 14 October 2026

Record the same demo tasks in the scorecard →

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