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    Content date: · Editorial responsibility: Dimitris Mitsios · No individual check logged· AI use
    Maintenance management (CMMS) · Guide revised September 2026

    MaintainX vs Fiix: Scope, limits and demo questions

    Side-by-side comparison

    MaintainX and Fiix: pricing, evaluation starting point, scope, what to verify and offline scope. Select a row label to show its full text.
    AttributeMaintainXFiix
    Published amount; check product and plan
    Asset Management
    Validate user roles, sites and scale against your proposed deployment.
    Confirm hosting, support languages and contractual coverage for your region.
    See the linked profile's capability evidence
    See the linked profile's unresolved questions
    Documented offline workflow

    Where the two scopes differ

    The two records differ first on what a buyer can try before a sales conversation. MaintainX documents a free Basic plan and Try for Free entry points, and its record treats the paid-plan trial duration as unconfirmed. Fiix also lists a limited free plan, but its record says that a free plan or a product tour does not establish a trial of a paid tier, and marks the trial as unverified. Both vendors therefore need evaluation terms in writing, though the starting position is not the same. Each product also belongs to a larger group, MaintainX to Autodesk and Fiix to Rockwell Automation, and in both records the group name does not extend the licence to the group's other products.

    The next difference is where integration and identity features sit and what the vendor says it will support. In Fiix the API requires Enterprise, carries a documented allowance of 1,000 calls per day per user licence, has no database connectors, and comes without troubleshooting or acceptance-testing help for the customer's own applications. Single sign-on is limited to Enterprise and works with both SAML 2.0 and OpenID Connect, with a one-time setup fee and a yearly platform fee, and the record states that Fiix has no native multi-factor authentication. In MaintainX the REST API is listed from Premium, with bearer keys, rate limits, polling and webhooks in its documentation, and SAML SSO is Enterprise-only with Google, Microsoft Entra ID and Okta named. A buyer with an identity-provider requirement should read the Enterprise lines of both quotes, but only the Fiix record names the fees and support limits.

    Disconnected work follows different rules. MaintainX documents a prepared cache for eligible roles, with changes local until they synchronise and competing edits to be tested. Fiix documents local records and media that synchronise once a stable connection returns, with unsynced updates invisible in the web application and local changes lost if the user logs out first. The Fiix record therefore turns offline work into a procedure question (logout, upgrades, device replacement), and the MaintainX record turns it into a role question, since requesters and the web app sit outside the mode. For usage-based maintenance, Fiix documents meter readings that can trigger scheduled work, but not in the v6 Equipment version, not from CSV-imported readings and not with two readings of one unit on one asset. MaintainX documents meter thresholds that raise requests or work orders, with automated readings normally needing an operational technology connector or the REST API.

    MaintainX: status on record

    • Trial: Free trial documented.
    • Offline: Documented offline workflow.
    • Pricing: Published amount; check product and plan.
    • Profile record checked 2 October 2026.

    Fiix: status on record

    • Trial: No free trial established.
    • Offline: Documented offline workflow.
    • Pricing: Published amount; check product and plan.
    • Profile record checked 2 October 2026.

    When each is the safer first demo

    Start with MaintainX when

    MaintainX is the safer first demo when the requirement is a procedure that creates corrective work and a request channel that needs approval. The free plan lets a team test a real template before talking to anyone. Keep Permit to Work out of the scoring unless hazardous-work authorisation is a requirement, because the record describes it as Beta and asks for suspensions, closeout and isolation controls to be validated first.

    Start with Fiix when

    Fiix is the safer first demo when equipment history and spares have to reconcile: a finding, a follow-up order, a reserved part, a disconnected update, then the web record, the stock record and an export. If audit trails and e-signatures are on your list, ask for them on Enterprise by name. Run the demonstration on the Equipment version you would be deployed on, because the meter-trigger limits depend on it.

    A two-week evaluation plan

    Ask MaintainX

    • Itemise the tier that holds recurring procedures, inventory, purchasing and the REST API, and which of multi-site management, team routing and SAML SSO need Enterprise.
    • Ask for the currency, billing term, renewal increases and the paid-plan trial terms in writing.

    Ask Fiix

    • Itemise the Professional or Enterprise lines for multi-site, purchasing, audit trail, e-signature, Integration Hub, custom API, app exchange and SSO, with the SSO setup fee and the yearly platform fee as separate lines.
    • Ask for evaluation terms on a paid tier, and ask what the daily API allowance means for your volume: licences multiplied by 1,000 against the transfers per day you expect.

    Week 1, disconnected work. Prepare the same order for a technician in each product, work offline with a note and a photo, then reconnect. In Fiix, check the web application before and after synchronisation, then begin a logout while work is unsynced and record what the app warns; agree the procedure for upgrades and device swaps. In MaintainX, repeat the exercise with a requester account to see what that role can do, and edit the same order from a second account. A technician should be able to say without help whether their work has reached the server.

    Week 2, the records managers use. Complete a preventive and a reactive job with labour and parts in both, trace one cost or compliance figure back to its orders, then correct a source record and watch the figure change. Test the integration you plan: for Fiix, a call volume against the daily allowance and who supports a failure; for MaintainX, key scope, rate limits and webhook retries. If you plan meter-triggered work, run a threshold crossing through the production input path, including CSV import for Fiix. Close with a one-year and a three-year total for the same sites and users.

    What the records do not establish

    MaintainX

    • The duration or entitlements of a paid-plan trial, or the currency of the published prices.
    • That Permit to Work is production-ready: the record describes it as Beta.
    • Offline use outside eligible mobile roles, or how competing edits are resolved.
    • A review of the SOC 2 report or ISO 27001 certificate.

    Fiix

    • A verified paid-plan trial, or its duration.
    • Native multi-factor authentication, or vendor support for applications that call the API.
    • Meter-triggered maintenance from imported readings or in the v6 Equipment version.
    • A review of the SOC 2 Type 2 report, or the region of the contracted service.

    Neither product

    • Relative cost: tier names differ, currency codes are unconfirmed and neither record gives a complete first-year price.
    • Any hands-on result or customer-reported outcome.

    Written from the profile records and the decision guide above, not from a hands-on test. Where a record is silent, the page says so instead of filling the gap.

    Evaluate MaintainX

    • Identify the exact product, application and licence.
    • Review the profile's demonstration questions.
    • Run the same task and record unresolved questions.
    See MaintainX profile

    Evaluate Fiix

    • Identify the exact product, application and licence.
    • Review the profile's demonstration questions.
    • Run the same task and record unresolved questions.
    See Fiix profile

    MaintainX vs Fiix | FAQ

    Which product is cheaper?
    Comparable total cost has not been established. Request the same applications, users, sites, configuration, migration, integrations and support period from both vendors. Published entry pricing is subject to the plan conditions shown in each profile.
    How should I compare offline capability?
    Use the exact proposed mobile application and plan. Download required data, disconnect, create a record with a photo, reconnect and inspect synchronization. Record which preparation and tasks require connectivity.
    How should I decide between these products?
    Set acceptance criteria for your actual workflow. Complete the same demo, record observed results separately from vendor statements and resolve remaining questions in a scoped pilot. The linked profiles show the sources and review status for each product.

    Vendor sources and next steps

    MaintainX21 sources, profile checked 2 October 2026
    Fiix13 sources, profile checked 2 October 2026
    Record the same demo tasks in the scorecard →

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