Content date: 2 October 2026 · Editorial responsibility: Dimitris Mitsios · No individual check logged· AI use

Maintenance management (CMMS) · Guide revised September 2026

MaintainX vs Fiix: Scope, limits and demo questions

Side-by-side comparison

MaintainX and Fiix: pricing, evaluation starting point, scope, what to verify and offline scope. Select a row label to show its full text.
Attribute	MaintainX	Fiix
	Published amount; check product and plan
	Asset Management
	Validate user roles, sites and scale against your proposed deployment.
	Confirm hosting, support languages and contractual coverage for your region.
	See the linked profile's capability evidence
	See the linked profile's unresolved questions
	Documented offline workflow

Where the two scopes differ

The two records differ first on what a buyer can try before a sales conversation. MaintainX publishes a free Basic plan and Try for Free buttons, and its record treats the paid-plan trial duration as unconfirmed. Fiix also lists a limited free plan, but its record says that a free plan or a product tour does not establish a trial of a paid tier, and marks the trial as unverified. Both vendors therefore need evaluation terms in writing, though the starting position is not the same. Each product also belongs to a larger group, MaintainX to Autodesk and Fiix to Rockwell Automation, and in both records the group name does not extend the licence to the group's other products.

The next difference is where integration and identity features sit and what the vendor says it will support. In Fiix the API requires Enterprise, carries a documented allowance of 1,000 calls per day per user licence, has no database connectors, and comes without troubleshooting or acceptance-testing help for the customer's own applications. Single sign-on is limited to Enterprise and works with both SAML 2.0 and OpenID Connect, with a one-time setup fee and a yearly platform fee, and the record states that Fiix has no native multi-factor authentication. In MaintainX the REST API is listed from Premium, with bearer keys, rate limits, polling and webhooks in its documentation, and SAML SSO is Enterprise-only with Google, Microsoft Entra ID and Okta named. A buyer with an identity-provider requirement should read the Enterprise lines of both quotes, but only the Fiix record names the fees and support limits.

Disconnected work follows different rules. MaintainX documents a prepared cache for eligible roles, with changes local until they synchronise and competing edits to be tested. Fiix documents local records and media that synchronise once a stable connection returns, with unsynced updates invisible in the web application and local changes lost if the user logs out first. The Fiix record therefore turns offline work into a procedure question (logout, upgrades, long idle periods), and the MaintainX record turns it into a role question, since requesters and the web app sit outside the mode. For usage-based maintenance, Fiix documents meter readings that can trigger scheduled work, but not in the v6 Equipment version, not from CSV-imported readings, and with only one reading per unit on an asset. MaintainX documents meter thresholds that raise requests or work orders, with automated readings normally needing an operational technology connector or the REST API.

MaintainX: status on record

Trial: Free trial documented.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 2 October 2026.

Fiix: status on record

Trial: No free trial established.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 2 October 2026.

When each is the safer first demo

Start with MaintainX when

MaintainX is the safer first demo when the requirement is a procedure that creates corrective work and a request channel that needs approval. The free plan, within its usage limits, lets a team test a real template before talking to anyone. Keep Permit to Work out of the scoring unless hazardous-work authorisation is a requirement, because the record describes it as Beta and asks for suspensions, closeout and isolation controls to be validated first.

Start with Fiix when

Fiix is the safer first demo when equipment history and spares have to reconcile: a finding, a follow-up order, a reserved part, a disconnected update, then the web record, the stock record and an export. If audit trails and e-signatures are on your list, ask for them on Enterprise by name. Run the demonstration on the Equipment version you would be deployed on, because the meter-trigger limits depend on it.

A two-week evaluation plan

Ask MaintainX

Itemise the tier that holds recurring procedures, inventory, purchasing and the REST API, and which of multi-site management and SAML SSO need Enterprise, with team routing's tier named separately.
Ask for the currency, billing term, renewal increases and the paid-plan trial terms in writing.

Ask Fiix

Itemise the Professional or Enterprise lines for multi-site, purchasing, audit trail, e-signature, Integration Hub, custom API, app exchange and SSO, with the SSO setup fee and the yearly platform fee as separate lines.
Ask for evaluation terms on a paid tier, and ask what the daily API allowance means for your volume: licences multiplied by 1,000 against the transfers per day you expect.

Week 1, disconnected work. Prepare the same order for a technician in each product, work offline with a note and a photo, then reconnect. In Fiix, check the web application before and after synchronisation, then begin a logout while work is unsynced and record what the app warns; agree the procedure for upgrades and device swaps. In MaintainX, repeat the exercise with a requester account to see what that role can do, and edit the same order from a second account. A technician should be able to say without help whether their work has reached the server.

Week 2, the records managers use. Complete a preventive and a reactive job with labour and parts in both, trace one cost or compliance figure back to its orders, then correct a source record and watch the figure change. Test the integration you plan: for Fiix, a call volume against the daily allowance and who supports a failure; for MaintainX, key scope, rate limits and webhook retries. If you plan meter-triggered work, run a threshold crossing through the production input path, including CSV import for Fiix. Close with a one-year and a three-year total for the same sites and users.

Worked evaluation scenarios

These scenarios are hypothetical. They show how to turn the record facts into a demo test and what outcome would change a choice; they are not case studies or customer results.

Hypothetical: a ten-person shop that wants to start without a budget approval

A small plant wants to pilot with real work before asking finance for money. The MaintainX record shows a free Basic plan with monthly caps on procedure work orders and repeating orders, and a paid-trial duration it could not confirm. The Fiix record shows a limited free plan and an unverified trial, and says a free plan is not a trial of a paid tier. Build the plant's most frequent weekly inspection as a recurring job in both products, run it for two weeks, and count how soon a cap or missing feature stops the exercise. If the first week already reaches a limit, or the paid feature you need appears only after a sales conversation, plan the pilot on a vendor-provided paid environment, with dates agreed in writing.

Hypothetical: a plant that pushes completed work to an ERP every night

An engineering manager wants closed work orders and parts usage sent to the ERP each night, for 25 users. The Fiix record ties its API to Enterprise, states an allowance of 1,000 calls per day per user licence, lists no database connectors and offers no troubleshooting for applications that call the API, so 25 licences imply a ceiling of 25,000 calls a day. The MaintainX record places the REST API from Premium and mentions bearer keys, rate limits and webhooks. Ask both vendors for the objects the nightly job needs, then run a realistic night's volume and one deliberately failed transfer. The choice would change if the call budget is smaller than the real volume, or if the support boundary leaves your integrator alone with retries.

Hypothetical: a pump station that should raise work from running hours

A utility wants a pump to raise work every 500 running hours, with readings arriving from a spreadsheet import today and from a controller later. The Fiix record documents meter-triggered scheduled work but excludes the v6 Equipment version and readings imported from CSV, and does not allow two readings in the same unit on one asset. The MaintainX record has meter thresholds that raise requests or work orders, with automated readings normally needing a connector or the REST API. Cross the threshold through the input path you will really use in production, not just by typing a value on screen, and check that exactly one order appears against the right asset. If the production path fails to fire in one product, the planned reading source becomes the deciding fact.

What the records do not establish

MaintainX

The duration or entitlements of a paid-plan trial, or the currency of the published prices.
That Permit to Work is production-ready: the record describes it as Beta.
Offline use outside eligible mobile roles, or how competing edits are resolved.
A review of the SOC 2 report or ISO 27001 certificate.

Fiix

A verified paid-plan trial, or its duration.
Native multi-factor authentication, or vendor support for applications that call the API.
Meter-triggered maintenance from imported readings or in the v6 Equipment version.
A review of the SOC 2 Type 2 report, or the region of the contracted service.

Neither product

Relative cost: tier names differ, currency codes are unconfirmed and neither record gives a complete first-year price.
Any hands-on result or customer-reported outcome.

Written from the profile records and the decision guide above, not from a hands-on test. Where a record is silent, the page says so instead of filling the gap.

Evaluate MaintainX

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See MaintainX profile

Evaluate Fiix

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See Fiix profile

MaintainX vs Fiix | FAQ

Which product is cheaper?

Comparable total cost has not been established. Request the same applications, users, sites, configuration, migration, integrations and support period from both vendors. Published entry pricing is subject to the plan conditions shown in each profile.

How should I compare offline capability?

Use the exact proposed mobile application and plan. Download required data, disconnect, create a record with a photo, reconnect and inspect synchronization. Record which preparation and tasks require connectivity.

How should I decide between these products?

Set acceptance criteria for your actual workflow. Complete the same demo, record observed results separately from vendor statements and resolve remaining questions in a scoped pilot. The linked profiles show the sources and review status for each product.

Vendor sources and next steps

MaintainX21 sources, profile checked 2 October 2026

Fiix13 sources, profile checked 2 October 2026

Record the same demo tasks in the scorecard →

Related comparisons

Need a personalised shortlist?

Answer the matching questionnaire to explore up to 5 platforms based on your industry, size and processes, then verify the requirements with each vendor.

Get matched