Content date: 14 October 2026 · Editorial responsibility: Dimitris Mitsios · No individual check logged· AI use

Maintenance management (CMMS) · Guide revised September 2026

UpKeep vs Fiix: Scope, limits and demo questions

Side-by-side comparison

UpKeep and Fiix: pricing, evaluation starting point, scope, what to verify and offline scope. Select a row label to show its full text.
Attribute	UpKeep	Fiix
	Published amount; check product and plan
	Asset Management
	Validate user roles, sites and scale against your proposed deployment.
	Confirm hosting, support languages and contractual coverage for your region.
	See the linked profile's capability evidence
	See the linked profile's unresolved questions
	Documented offline workflow

Where the two scopes differ

The price ladders in the two records hide different gaps. UpKeep publishes Essential at $24 and Premium at $55 per user per month, and quotes Professional and Enterprise. Offline work is documented only for those two quoted tiers, API, SSO and multi-site options are listed at Enterprise, and inventory and time and cost tracking begin at Premium. Fiix publishes Basic at $45 and Professional at $75 per user per month and quotes Enterprise. Its record places multi-site and purchasing in Professional and the tier above, so those two needs can be priced from the page, while API, SSO, audit trail and e-signatures sit at Enterprise. The record does not tie offline work to a tier. Currency codes are unconfirmed in both, the tier names do not correspond, and no pairing of them is established.

Data location is the sharpest difference in what each record can say. The UpKeep record cites a Trust Center that names AWS hosting and states that customer data is stored and processed only in the United States, and lists reports, a data processing agreement and subprocessors for review. The Fiix record cites the vendor's security page, which mentions AWS hosting, encryption, user permissions and SOC 2 Type 2 audits but gives no region, so it asks the buyer to confirm that the contracted service and region are in scope. For a buyer with a residency rule, UpKeep's record offers an answer that may rule it out, while Fiix's offers a question that must be answered before it can be ruled in. Neither record includes the underlying assurance reports.

Preventive scheduling and records work differently too. UpKeep's record describes time, meter and condition triggers that generate orders with mobile checklists and parts planning, a public request portal opened by QR code, and an asset registry with hierarchy, lifecycle and depreciation data. Fiix's record describes over 100 report templates, an audit history for work orders and drill-down dashboards, and meter triggers with the limits that matter: unavailable in v6 Equipment, not fired by CSV-imported readings, and one reading per unit on an asset. UpKeep publishes service prices (training only at $500, Quickstart at $1,500, expanded training at $5,000); the Fiix record names an SSO setup fee and a yearly platform fee without amounts.

UpKeep: status on record

Trial: Free trial documented.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 14 October 2026.

Fiix: status on record

Trial: No free trial established.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 14 October 2026.

When each is the safer first demo

Start with UpKeep when

UpKeep is the safer first demo when a public request channel and stocked repairs are the first requirement and a United States data region is acceptable. Follow one defect from a QR-code submission through approval, a part issued from a storeroom and a replenishment draft, to the asset record. Ask for the tier by name first: the redesigned portal and offline work are documented for Professional and Enterprise, so a session on a lower tier would not show them.

Start with Fiix when

Fiix is the safer first demo when the first requirement is control over who changed what and multi-site purchasing at a published price. Ask for the audit trail and e-signatures on Enterprise to be shown separately from the Professional features. Run the meter-trigger exercise on your proposed Equipment version, since the record says the documented behaviour is unavailable in v6 Equipment.

A two-week evaluation plan

Ask UpKeep

Say whether the quote is Professional or Enterprise, since offline work needs one of them, and ask for the cache, draft and image limits in writing.
Ask for the integration route (native connector, Zapier, REST API or webhooks), its owner, and which published implementation and training options apply, each as a separate line.

Ask Fiix

Ask which of multi-site, purchasing, audit trail, e-signature, Integration Hub, custom API and SSO fall in the quoted tier, and which carry additional fees.
Ask for the contracted hosting region, current security evidence and the evaluation terms for a paid tier.

Week 1, the cheap questions first. Before any hands-on work, send both vendors your data-residency and security-review requirements and ask for the current assurance documents and subprocessor lists, because a United States only statement or an unconfirmed region may end the evaluation early. Then run one field exercise in each: prepare an order, disconnect, complete a checklist with a photo, reconnect and read the server record. In Fiix, compare the web application with the phone before synchronisation. In UpKeep, keep the app open after reconnecting, as the help text advises, and note what the tier limits.

Week 2, the planner exercise. Build one recurring job with a meter or time trigger. In UpKeep, cross the threshold and check the order, checklist and parts that appear. In Fiix, cross it through a supported in-product entry and then through the production input path, and record any route that fails to generate work. Trace one figure from a dashboard back to its orders in each. Finish by pricing the same sites and users for a year, with services, SSO and any integration lines included.

Worked evaluation scenarios

These scenarios are hypothetical. They show how to turn the record facts into a demo test and what outcome would change a choice; they are not case studies or customer results.

Hypothetical: an IT-led purchase that requires single sign-on with multi-factor

A company with a central identity provider will not buy a system with its own passwords. The UpKeep record lists SSO at Enterprise, which is quoted rather than priced on the page. The Fiix record limits SSO to Enterprise, supports SAML 2.0 and OpenID Connect, charges a one-time setup fee and a yearly platform fee, and says multi-factor authentication is not native but depends on the customer's provider. Have your administrator connect a test directory to each product, sign in as a user, then disable that user in the directory and see whether access ends. Ask each vendor for the identity lines as separate prices. If the quote makes SSO cost more than the licences it protects, or deprovisioning is manual, weigh that against the tier price.

Hypothetical: three sites buying parts from one shared budget

Three sites want shared stock visibility and purchase approvals for about twenty paid users. The Fiix record puts multi-site and purchasing in Professional, which has a published per-user price, and puts audit trail and e-signatures in Enterprise. The UpKeep record places inventory and cost tracking in Premium, lists multi-site only among its quoted tiers, and treats Procurement, with requisitions, RFQs and three-way matching, as a separate offering unless included. Ask each vendor to price that configuration over one year and over three, with tier, add-ons and services on separate lines. Then raise a purchase request at one site and receive it at another. If a needed feature moves one quote from a published tier to a quoted one, the totals are not comparable until both are quoted.

Hypothetical: a customer audit asking for six months of work-order history

A customer asks a manufacturer to show who changed a closed work order and what the maintenance report said last quarter. The UpKeep record describes dashboards for PM compliance and cost, scheduled reports, PDF export and maintenance audit trails. The Fiix record describes more than 100 report templates, an audit history on work orders and scheduled distribution, while saying analytics availability varies by plan and listing audit trail and e-signatures at Enterprise. Close an order with labour and parts, edit it afterwards as a different user, then produce the history and a scheduled report as an auditor would receive them. The choice would change if a required view sits above your planned tier, or a figure cannot be traced to its source orders.

What the records do not establish

UpKeep

A price or minimum user count for Professional or Enterprise.
That Procurement, Safety, Learn, Edge or Fleet are inside the CMMS quote.
Hosting outside the United States, or access to the restricted assurance reports.
The duration or conversion terms of the free-trial route.

Fiix

A verified paid-plan trial, or a price for Enterprise.
The hosting region of your contracted service, or an inspected SOC 2 Type 2 report.
Meter-triggered maintenance from CSV-imported readings or in the v6 Equipment version.
Troubleshooting help from Fiix for an application that calls its API.

Neither product

Total cost: currency codes were not verified in either record and neither gives a complete first-year figure.
Which tiers correspond, since the two ladders are named and bounded differently.
Any hands-on result: both records are reviews of vendor documentation.

Written from the profile records and the decision guide above, not from a hands-on test. Where a record is silent, the page says so instead of filling the gap.

Evaluate UpKeep

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See UpKeep profile

Evaluate Fiix

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See Fiix profile

UpKeep vs Fiix | FAQ

Which product is cheaper?

Comparable total cost has not been established. Request the same applications, users, sites, configuration, migration, integrations and support period from both vendors. Published entry pricing is subject to the plan conditions shown in each profile.

How should I compare offline capability?

Use the exact proposed mobile application and plan. Download required data, disconnect, create a record with a photo, reconnect and inspect synchronization. Record which preparation and tasks require connectivity.

How should I decide between these products?

Set acceptance criteria for your actual workflow. Complete the same demo, record observed results separately from vendor statements and resolve remaining questions in a scoped pilot. The linked profiles show the sources and review status for each product.

Vendor sources and next steps

UpKeep14 sources, profile checked 14 October 2026

Fiix13 sources, profile checked 14 October 2026

Record the same demo tasks in the scorecard →

Related comparisons

Need a personalised shortlist?

Answer the matching questionnaire to explore up to 5 platforms based on your industry, size and processes, then verify the requirements with each vendor.

Get matched