Content date: 2 October 2026 · Editorial responsibility: Dimitris Mitsios · No individual check logged· AI use

Maintenance management (CMMS) · Guide revised September 2026

UpKeep vs Fiix: Scope, limits and demo questions

Side-by-side comparison

UpKeep and Fiix: pricing, evaluation starting point, scope, what to verify and offline scope. Select a row label to show its full text.
Attribute	UpKeep	Fiix
	Published amount; check product and plan
	Asset Management
	Validate user roles, sites and scale against your proposed deployment.
	Confirm hosting, support languages and contractual coverage for your region.
	See the linked profile's capability evidence
	See the linked profile's unresolved questions
	Documented offline workflow

Where the two scopes differ

The price ladders in the two records hide different gaps. UpKeep publishes Essential at $24 and Premium at $55 per user per month, and quotes Professional and Enterprise. Offline work is documented only for those two quoted tiers, API, SSO and multi-site options are listed at Enterprise, and inventory and time and cost tracking begin at Premium. Fiix publishes Basic at $45 and Professional at $75 per user per month and quotes Enterprise. Its record assigns multi-site and purchasing functions to Professional and above, so those two needs can be priced from the page, while API, SSO, audit trail and e-signatures sit at Enterprise. The record does not tie offline work to a tier. Currency codes are unconfirmed in both, the tier names do not correspond, and no pairing of them is established.

Data location is the sharpest difference in what each record can say. The UpKeep record cites a Trust Center that names AWS hosting and states that customer data is stored and processed only in the United States, and lists reports, a data processing agreement and subprocessors for review. The Fiix record cites its own statements on AWS hosting, encryption, permissions and SOC 2 Type 2 audits, and does not state a region, asking the buyer to confirm that the contracted service and region are in scope. For a buyer with a residency rule, UpKeep's record offers an answer that may rule it out, while Fiix's offers a question that must be answered before it can be ruled in. Neither record includes the underlying assurance reports.

Preventive scheduling and records work differently too. UpKeep's record describes time, meter and condition triggers that generate orders with mobile checklists and parts planning, a public request portal opened by QR code, and an asset registry with hierarchy, lifecycle and depreciation data. Fiix's record describes more than 100 report templates, work-order audit history and drill-down dashboards, and meter triggers with the limits that matter: unavailable in v6 Equipment, not fired by CSV-imported readings, and one reading per unit on an asset. UpKeep publishes service prices (training only at $500, Quickstart at $1,500, expanded training at $5,000); the Fiix record names an SSO setup fee and a yearly platform fee without amounts.

UpKeep: status on record

Trial: Free trial documented.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 2 October 2026.

Fiix: status on record

Trial: No free trial established.
Offline: Documented offline workflow.
Pricing: Published amount; check product and plan.
Profile record checked 2 October 2026.

When each is the safer first demo

Start with UpKeep when

UpKeep is the safer first demo when a public request channel and stocked repairs are the first requirement and a United States data region is acceptable. Follow one defect from a QR-code submission through approval, a part issued from a storeroom and a replenishment draft, to the asset record. Ask for the tier by name first: the redesigned portal and offline work are documented for Professional and Enterprise, so a session on a lower tier would not show them.

Start with Fiix when

Fiix is the safer first demo when the first requirement is control over who changed what and multi-site purchasing at a published price. Ask for the audit trail and e-signatures on Enterprise to be shown separately from the Professional features. Run the meter-trigger exercise on your proposed Equipment version, since the record says the documented behaviour is unavailable in v6 Equipment.

A two-week evaluation plan

Ask UpKeep

Say whether the quote is Professional or Enterprise, since offline work needs one of them, and ask for the cache, draft and image limits in writing.
Ask for the integration route (native connector, Zapier, REST API or webhooks), its owner, and which published implementation and training options apply, each as a separate line.

Ask Fiix

Ask which of multi-site, purchasing, audit trail, e-signature, Integration Hub, custom API and SSO fall in the quoted tier, and which carry additional fees.
Ask for the contracted hosting region, current security evidence and the evaluation terms for a paid tier.

Week 1, the cheap questions first. Before any hands-on work, send both vendors your data-residency and security-review requirements and ask for the current assurance documents and subprocessor lists, because a United States only statement or an unconfirmed region may end the evaluation early. Then run one field exercise in each: prepare an order, disconnect, complete a checklist with a photo, reconnect and read the server record. In Fiix, compare the web application with the phone before synchronisation. In UpKeep, keep the app open as the help text requires and note what the tier limits.

Week 2, the planner exercise. Build one recurring job with a meter or time trigger. In UpKeep, cross the threshold and check the order, checklist and parts that appear. In Fiix, cross it through a supported in-product entry and then through the production input path, and record any route that fails to generate work. Trace one figure from a dashboard back to its orders in each. Finish by pricing the same sites and users for a year, with services, SSO and any integration lines included.

What the records do not establish

UpKeep

A price or minimum user count for Professional or Enterprise.
That Procurement, Safety, Learn, Edge or Fleet are inside the CMMS quote.
Hosting outside the United States, or access to the restricted assurance reports.
The duration or conversion terms of the free-trial route.

Fiix

A verified paid-plan trial, or a price for Enterprise.
The hosting region of your contracted service, or an inspected SOC 2 Type 2 report.
Meter-triggered maintenance from CSV-imported readings or in the v6 Equipment version.
Troubleshooting help from Fiix for an application that calls its API.

Neither product

Total cost: currency codes were not verified in either record and neither gives a complete first-year figure.
Which tiers correspond, since the two ladders are named and bounded differently.
Any hands-on result: both records are reviews of vendor documentation.

Written from the profile records and the decision guide above, not from a hands-on test. Where a record is silent, the page says so instead of filling the gap.

Evaluate UpKeep

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See UpKeep profile

Evaluate Fiix

Identify the exact product, application and licence.
Review the profile's demonstration questions.
Run the same task and record unresolved questions.

See Fiix profile

UpKeep vs Fiix | FAQ

Which product is cheaper?

Comparable total cost has not been established. Request the same applications, users, sites, configuration, migration, integrations and support period from both vendors. Published entry pricing is subject to the plan conditions shown in each profile.

How should I compare offline capability?

Use the exact proposed mobile application and plan. Download required data, disconnect, create a record with a photo, reconnect and inspect synchronization. Record which preparation and tasks require connectivity.

How should I decide between these products?

Set acceptance criteria for your actual workflow. Complete the same demo, record observed results separately from vendor statements and resolve remaining questions in a scoped pilot. The linked profiles show the sources and review status for each product.

Vendor sources and next steps

UpKeep14 sources, profile checked 2 October 2026

Fiix13 sources, profile checked 2 October 2026

Record the same demo tasks in the scorecard →

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