D4H is built for teams that respond to emergencies, from fire, rescue and hazmat units to industrial emergency response and corporate crisis teams. Incident Management runs a shared channel per incident, pre-configured by plays; the Team Manager modules keep responder qualifications and equipment ready between incidents. Evaluate the modules you need together with the mandatory cloud plan.
Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made
Emergency response and crisis teams that need live incident coordination, responder qualifications and equipment readiness from one vendor's modules. Offline use is limited to Incident Management channels that were already synchronized and is recommended only for intermittent outages. Every module price carries a mandatory cloud plan of 25% of the annual subscription.
Worth evaluating for response organisations that coordinate live incidents and must also prove responder qualifications and equipment readiness, because D4H prices each of those as a module that can be added later. Less suited to a site that mainly needs a general EHS incident-management system, or to crews that work for long periods without connectivity.
Published price: USD 5,300/year for Incident Management Basic, plus required cloud plan. Sources checked .
Vendor visuals—not a QHSEtech hands-on test.
D4H has been an EcoOnline business since the acquisition announced on 24 June 2025. It sells five modules: Incident Management on the Operations Center platform; Personnel & Training, Equipment Management and Incident Reporting on the Team Manager platform; and Alerting as a separate product. Every subscription also requires a cloud plan. Incident channels with plays, task and status boards, logs, maps and forms; multichannel alerting; responder qualifications, exercises and attendance; equipment inspections and repairs; incident reporting with health & safety reports and corrective-action tasks. Buying one module does not include the others or EcoOnline's wider EHS suite.
| Capability | Evidence | Scope and source |
|---|---|---|
| Incident channels and plays | Documented by vendor | Plays switch on task boards, status boards, weather, forms and pre-loaded collections when a channel starts for a given incident type; a blank play is also available. Plays overview |
| Mobile incident participation | Documented by vendor | The app covers situation updates, role assignment, forms, logs with images and video, and task and status boards; changes appear on other platforms while the device is connected. Incident Management app overview |
| Offline channel updates | Depends on scope | Synchronized channels can be read and updated offline; first access must be online. Offline capability |
| Alert delivery reporting | Depends on scope | Individual responses, an audit log and an exportable delivery report with message statuses and credits; reports need the Advanced or Professional tier, and the Delivery Report is web-only. Reviewing alert responsesUS pricing, modules and cloud plans |
| Responder qualification expectations | Documented by vendor | Qualifications can be required per group, member or member status; qualifications set at organisation level apply to linked team accounts. Setting qualification expectations |
| Equipment inspection and repair | Documented by vendor | A failed step fails the inspection, repairs can be logged per step, and overdue items can turn Unserviceable; after one day only an Account Owner can change an inspection. Completing an equipment inspection |
| Health & safety corrective actions | Depends on scope | Injury and near-miss reports create corrective-action tasks tracked to completion; confirm which Team Manager module the quote includes. Health & safety reports overviewCompleting health & safety corrective actions |
| APIs and webhooks | Depends on scope | Team Manager API v3 uses per-member tokens once the Owner enables access; Operations Center has a separate v1 API, and webhooks are listed with Professional Cloud. API quick startUS pricing, modules and cloud plans |
| Training exercises, invitations and attendance analysis | Depends on scope | The separate Personnel & Training module schedules pre-planned exercises, requests member attendance and collects responses in real time. Exercise records can be compared with Incident Reporting entries by resources, tags and attendance; confirm both modules are in the quote. Training exercise scheduling, attendance and incident comparison — checked 28 September 2026 |
| Mobile equipment location and stock movement | Depends on scope | The separate Equipment Management mobile app can find or scan an item by barcode, QR code or RFID, move reusable items or selected quantities of disposable supplies to configured locations, and scan a destination. Locations must first be created on the web; the mobile app cannot move items between team accounts or issue an item to a member. Mobile equipment movement by barcode, QR or RFID — checked 28 September 2026 |
Also watch for: The 25% cloud plan applies on top of every module subscription. Alert delivery reports are limited to the Advanced and Professional Alerting tiers. Operations Center is cloud-hosted only, with no local-server option. Several Alerting features are listed as coming in 2026.
Published indicative annual module prices plus a mandatory cloud plan
Entry price as recorded: USD 5,300/year for Incident Management Basic, plus required cloud plan.
Pricing sources checked : Checked against the vendor's published pricing.
The D4H pricing page has 15 published prices (unit, term, minimum and source).
Incident Management channels already synchronized stay usable offline, and changes appear for everyone on reconnection. A channel must be started and first opened online; clearing the cache, logging out or re-syncing offline loses offline data, and template changes by others can corrupt it. Help recommends offline mode only for intermittent connections.
Yes. EcoOnline announced the acquisition on 24 June 2025. D4H modules are still priced on their own page, which also advertises D4H + EcoOnline bundles; confirm what a bundle includes.
No. D4H's offline-capability article states that Operations Center is a cloud-hosted service.
Users with Owner, Editor or Member access and Equipment Basic can complete inspections. Once an inspection is more than one day old, only an Account Owner can change it, including adding attachments.
Health & safety reports create corrective-action tasks listed under HS-Injury or HS-Near Miss headers in Logistics > Tasks. When all are completed, a green check appears on the report.
Team Manager has API v3 with per-member tokens, and D4H asks customers to request Incident Management features they want added to it. Operations Center has its own v1 API documentation.
The pricing page marks shared responses, the integrations API, file attachments, Microsoft Teams alerts, incident management triggers, confidential mode and automatic system tests as coming in 2026.
Drawn from the profiles behind the Alternatives list above: most category tags shared with D4H first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.
No shared category tag.
Differs: offline unclassified (this profile: partial workflow).
Same: scope, price and trial.
Shared category tags: 1 (Emergency Management).
Differs: offline unclassified (this profile: partial workflow).
Same: scope, price and trial.
Shared category tags: 1 (Emergency Management).
Differs: price no verified amount (this profile: amount published).
Same: scope, offline and trial.
Star ratings and review counts from the old catalog are not shown: no source for them was recorded.
