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    QHSEtech

    Omnilert

    Omnilert sends emergency messages across SMS, email, voice, desktop, app push, signage and other endpoints, and in its Manage tier launches predefined scenarios from API, IoT, weather and panic-button triggers. Its gun-detection product analyses existing camera streams and routes detections to professional monitoring, an internal security operations centre or a third-party monitor for human verification. It is aimed at US schools, campuses, healthcare, government and enterprises.

    Evidence: Researched profile

    Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made

    Who is Omnilert for?

    US campuses, schools and facilities that want mass notification tied to lockdown, access control and camera-based threat detection. SMS goes through a US shortcode that works only with US phone numbers, and carriers may not return delivery receipts. Two-way responses, automation and detection sit in higher tiers or separate products, so fix the tier before comparing quotes.

    Worth evaluating for US schools, campuses and facilities that want notification, lockdown automation and camera-based detection from one vendor, because the tiers allow starting with Notify and adding automation later. Less suited to organisations with many non-US recipients, or to EHS teams looking for incident management rather than emergency communications.

    Sources checked .

    Product tour

    Vendor visuals—not a QHSEtech hands-on test.

    Omnilert admin portal Add trigger form with the trigger type list open and API selected

    Admin portal: adding an API trigger

    Source
    Omnilert admin portal trigger page, Scenarios tab, with a scenario selected from a drop-down and an Update trigger button

    Admin portal: linking a scenario to a trigger

    Source
    Omnilert SMS panel showing a coloured bar and counts per delivery status such as Delivered To Handset and Carrier Undeliverable

    SMS message history with delivery status totals

    Source

    Capabilities and scope

    Omnilert is a US emergency communications vendor that also sells AI gun detection on existing security cameras, professional monitoring for detections and AI camera health monitoring. Its communications platform has three tiers: Notify, Engage and Manage. Notify covers one-way multichannel alerts, group segmentation, templates, mobile and desktop apps and API access. Engage adds polls, check-ins, response-based escalation, live status dashboards, with tip-report, safe-walk and weather add-ons available. Manage adds the scenario engine, IoT, weather and panic-button triggers, access control and video-system tie-ins and lockdown tools. Gun detection, monitoring and camera health are separate products.

    Omnilert capabilities, evidence status and source links
    CapabilityEvidenceScope and source
    Multichannel alertsDocumented by vendor

    Listed channels include SMS, email, voice, desktop, app push, signage, alarms and access control; Notify includes group segmentation, saved templates and API access.

    Mass notification channels and featuresSolution tiers: Notify, Engage and Manage
    Two-way responses and escalationDepends on scope

    Engage tier: polls, check-ins, escalation based on recipients' responses and live status dashboards.

    Solution tiers: Notify, Engage and Manage
    Scenario automation and triggersDepends on scope

    Manage tier. A Super Admin links an API trigger to a scenario; any HTTPS POST carrying the trigger's key launches it, and new triggers stay inactive until activated. The tiers page also lists trigger-based automation from IoT, weather and panic-button sources; CAP appears on the security-workflow page only as an output feed.

    Solution tiers: Notify, Engage and ManageAPI triggersSecurity workflow automation, endpoints and app
    SMS delivery trackingDocumented by vendor

    Message history shows statuses from Prerouting Complete to Delivered to Handset and carrier error codes; receipts are optional for carriers, and shortcode 79516 serves US numbers only.

    SMS delivery statuses
    Access control, video and monitoring integrationsDepends on scope

    Named integrations include Avigilon Alta, Axis relays, Milestone, Genetec, Securitas, SureView Systems, ADT Commercial and Johnson Controls; confirm your product versions.

    Integration partners and open approach
    AI gun detection with human verificationDepends on scope

    Runs on existing camera streams; detections carry a still image, close-up, video snippet and map, and go to Omnilert's UL-certified monitoring, your SOC through VMS or control-room platforms, your team in Omnilert apps, or a third-party monitor.

    AI gun detection and camera FAQProfessional monitoring and human verification
    Camera health monitoringDepends on scope

    A separate AI product that grades existing cameras for blur, obstruction, field-of-view change, exposure and other image-quality problems.

    AI camera health monitoring
    Single sign-onDocumented by vendor

    Shibboleth logins through InCommon or an exchange of metadata, and LDAP logins, set up with Omnilert support.

    Single sign-on options
    Native desktop and shared-display alertsDepends on scope

    The native Desktop Alert is an available add-on for desktop devices and wall-mounted displays, with rich messages, audible alarms, priority-alert responses, group targeting, device enablement or disablement and optional automatic updates. Confirm deployment rights, supported operating systems and the add-on price.

    Desktop alert deployment, device management and priority interactions — checked 28 September 2026Solution tiers: Notify, Engage and Manage
    Mobile tips, panic and safe-walk interactionsDepends on scope

    The Engage tier lists app-based tip reporting, safe walk and weather, while the platform brochure describes routed tips and a panic button that can call emergency services or an internal response centre and supply location. Confirm privacy, routing and monitoring responsibilities for every interaction.

    Solution tiers: Notify, Engage and ManageMobile safety interactions, tips, panic button and tier boundaries — checked 28 September 2026

    Also watch for: The SMS shortcode works only for US phone numbers. Scenario automation, access control and video integration need the Manage tier. Detection accuracy statements come from the vendor and a customer quotation, not independent testing. The only public price is an approximate range in the vendor's own comparison table.

    Omnilert pricing

    Quote only; the vendor states an approximate annual range

    Omnilert's own comparison table on its emergency notification page gives a cost of about $2.5K-15K per year, tiered; it does not establish a scoped tariff or universal package. The solution pages direct buyers to sales for a free quote.

    Pricing sources checked : Partially verified. The emergency notification page's comparison table and the solution tiers page were read on 25 September 2026. Neither publishes a tier price, a recipient-based rate or a contract term.

    Cloud service; offline operation not established

    Omnilert describes its notification system as cloud-based and failure-resistant, monitorable from any device, and its professional monitoring service lists three redundant US monitoring centres with power, network and IT redundancy. No offline or degraded-connectivity mode for administrators or recipients was established in the reviewed pages. SMS delivery depends on the carriers, which are not required to return receipts.

    What we could not verify

    7 depend on scope · 1 note

    Demo script

    Proposed demo: severe-weather drill with response tracking

    1. Create a test group of consenting staff on two US carriers and one non-US number.
    2. Send a poll with check-in options by SMS, email and app push.
    3. Review the SMS status history and responses, then escalate to non-responders.

    Proposed demo: API-triggered lockdown scenario in a sandbox

    1. Build a scenario whose actions notify a test group and a disconnected access-control test panel.
    2. Fire the API trigger with a message variable and inspect the timeline.
    3. Deactivate the trigger and confirm that a second request does not launch the scenario.

    Proposed demo: detection to verified response

    1. Use a vendor-supplied recorded detection event, never a live weapon test.
    2. Route it through the chosen verification path and time each escalation step.
    3. Confirm what the monitoring contract commits to and how false alerts are recorded.

    Ask the vendor to show you

    1. Send a drill message to test phones on two US carriers and one non-US number, and show the SMS status history, including a number that returns no receipt.
    2. Launch a Manage scenario from an API trigger with a variable in the message, then deactivate the trigger and prove a repeat request no longer launches it.
    3. Walk a recorded gun-detection event from still image and video snippet to verification and escalation, naming who verifies at night under our contract.
    4. Connect our access control and video management versions in a test environment and show whether a lockdown scenario can be cancelled before doors change state.
    5. Quote Notify, Engage and Manage separately for our recipient count, and itemise detection, monitoring, camera health and desktop app add-ons.

    Checks specific to this product

    Tier boundary:
    Map each requirement to Notify, Engage or Manage before comparing quotes.
    Use demo checklist

    Questions the sources answer

    Is the Omnilert Scenarios app still the way to launch scenarios on mobile?

    No. Omnilert's help centre marks that administrator-only app as deprecated and points administrators to the mobile-friendly admin portal instead.

    Does Omnilert gun detection need new cameras?

    Omnilert says it analyses standard video feeds from existing cameras, provided camera placement and video quality give a clear view. Test your camera models, angles and lighting.

    Who verifies a gun detection?

    Options are Omnilert's professional monitoring (UL and TMA Five Diamond certifications, three US centres), your own SOC through VMS or control-room integration, your security team in Omnilert apps, or a third-party monitoring provider.

    Can Omnilert text international numbers?

    The SMS delivery article states that shortcode 79516 works only with US-based numbers. Ask how non-US recipients are reached by email, voice or app push.

    What does the DHS SAFETY Act designation mean?

    Omnilert states that its AI gun detection received full SAFETY Act designation in March 2025, which it presents as liability protection. It is not a published accuracy test; ask your counsel what it covers.

    Sources and change log

    15 sources, checked
    • : Added the native desktop-alert add-on and the Engage-tier mobile safety interactions from current official product brochures, with deployment, privacy and monitoring boundaries; the profile now reaches the directory's deep-evidence threshold.
    • : Replaced the mechanically assembled profile with a re-research of Omnilert's solution pages and help centre: corrected the Scenarios app answer (the app is now deprecated), and added the tier contents, trigger types, SMS limits for non-US numbers, SSO options and named integration partners.
    • Desk research dated 25 September 2026 against Omnilert's solution pages and its admin knowledge base.

    Compare with

    Drawn from the profiles behind the Alternatives list above: most category tags shared with Omnilert first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.

    All Omnilert alternatives

    Reviews on qhsetech.com

    Star ratings and review counts from the old catalog are not shown: no source for them was recorded.