- Product, integration and regional boundary:
- Map each workflow to the exact Rave product, licence, region, site, device, channel and connector. Verify local PSAP and CAD participation and current product and version support; suite membership and compatible-product labels do not prove delivered interoperability.
- Connectivity, delivery and fallback:
- Exercise lost mobile data, failed call, delayed or blocked SMS, unavailable recipients, stale cached resources and restoration. Distinguish attempted, accepted, delivered, acknowledged and acted-on states, and document alternate channels and duplicate-safe recovery.
- Sensitive data and operational authority:
- Review access, consent, correction, sharing, retention and export for location, caller profiles, medical or functional-needs data, facility plans, tips, messages and video. Define who declares, commands, escalates and closes an incident; software records and automation inform but do not transfer public-safety authority.