| Offline new and existing records | Depends on scope | Requires preloading the app and any existing records. Offline status changes are excluded. Offline preparation and limitations |
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| Photo and file capture | Documented by vendor | Mobile attachments can be captured offline and uploaded with the submission after connectivity returns; web offline submission is excluded. Photo and file evidence |
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| No-account reporting | Depends on scope | Shared web links accept submissions without accounts. Users cannot revisit or edit previous submissions and need connectivity. Online link sharing |
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| Public APIs | Depends on scope | Documents authenticated submission creation, retrieval and updates. Confirm quota, key management and endpoint entitlement. Public API documentation |
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| Licence administration | Documented by vendor | Paid licences are managed through workplace billing with roles for managers, builders and users. Subscription and licence administration |
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| Approval workflows | Depends on scope | Listed in Professional; verify that the intended approval design is included. Plans and regional pricing |
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| Event-driven workflow automation | Depends on scope | Clappia documents user-triggered flows for new, edited and reviewed submissions plus trigger-based flows and nodes for email, Slack, REST APIs, push notifications, approvals, SMS, schedules and other actions. Bulk Upload and Bulk Edit do not trigger workflows. Confirm plan entitlement, quotas, ordering, retries, idempotency, failed-node visibility and every critical bulk or system-generated path before relying on automation. Workflow triggers, nodes and bulk-operation exception : checked 29 September 2026Add-on and usage pricing for REST API and AI calls : checked 29 September 2026 |
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| Status-based approval node | Depends on scope | The Approval node emails configured admin or reviewer approvers and completes when any configured approver changes the submission to an allowed status; after the configured expiry it also completes and later nodes continue. System-created or edited submissions require an explicit Execute with System Workflow setting. Demonstrate multi-approver rules, rejection and change-request statuses, expiry branches, segregation of duties, reassignment, comments, signatures and audit history; node completion is not equivalent to safe or compliant approval. Approval node, approver completion, expiry and system-workflow behavior : checked 29 September 2026 |
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| AI-assisted app and workflow building | Depends on scope | The AI Assistant can draft apps from prompts or uploaded text-based documents, edit fields, formulas and workflows, and explain features. Access is currently on request and only app builders can create or edit. Clappia explicitly tells users to review and test AI-created apps and notes limitations with complex logic and inter-app fields. Apply change control, sandbox testing, approvals, rollback and sensitive-document policy before production use. AI Assistant app creation, editing, document upload and review cautions : checked 29 September 2026 |
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| AI processing block with structured outputs | Depends on scope | The AI Block can generate or extract one or multiple outputs for use in forms and logic, using Clappia AI or supported third-party providers; administrators may supply certain provider API keys. Published call pools, add-ons and provider billing differ. Confirm model and provider, region, retention, training use, prompt and output logging, secrets handling, cost, failure behavior and human validation. AI output must not authorize work, close findings or establish factual evidence without review. AI Block outputs, providers, limits and own-key option : checked 29 September 2026Add-on and usage pricing for REST API and AI calls : checked 29 September 2026 |
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| GPS capture and configurable location editing | Depends on scope | The GPS block captures coordinates and can fetch an address, display a map and optionally allow users to reposition the pin. Public link use needs the customer's Google Maps API key for address fetching or pin movement, with potential third-party charges. Confirm device permissions, accuracy metadata, offline behavior, user-edit indicators, geocoding terms, API-key restrictions and audit history; coordinates or a map pin do not prove a person performed work at that location. GPS coordinates, manual adjustment, address and public-link API boundary : checked 29 September 2026 |
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