RMT's pages describe FirstPriority as enterprise risk management software for organisations where serious incidents are unacceptable. It covers incident reporting and investigation, action tracking, configurable forms and workflow, reporting dashboards called ActionBoards, and a mobile app for iOS and Android used to report incidents and carry out audits and inspections on site. Each implementation is described as customised, and two vendor case studies describe deployments.
Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made
Large or high-consequence organisations that want a customised, enterprise-wide incident and risk system with critical control monitoring and field reporting, and are prepared to scope it through a tender or proposal. Pricing, a trial and independent security certifications are not described on the reviewed pages, and integrations appear only in maintenance notices. Offline behaviour is stated only on the app store listing. Feature descriptions are short, so confirm the depth of risk register, bowtie and audit functions in a demonstration.
Watch for: No price or trial is shown, and the product page gives no integration or API detail. Implementation is bespoke through a tender or proposal, which may lengthen selection.
Sources checked .
Vendor visuals—not a QHSEtech hands-on test.
FirstPriority is enterprise risk and incident management software sold by Risk Management Technologies (RMT), whose site is branded RMT Global, in West Perth, Western Australia. The company's pages state more than 30 years of experience but do not describe its ownership or history in more detail; the terms page names Risk Management Technologies Pty Ltd as the website owner. This profile covers FirstPriority only. RMT's other products, ChemAlert (chemical management) and Critical Insight (cyber threat intelligence), are separate offerings and are not covered.
| Capability | Evidence | Scope and source |
|---|---|---|
| Incident reporting and investigation | Documented by vendor | The product page describes reporting, investigation and analysis of incidents with measures of governance and compliance. The dairy case study describes consistent incident reporting across worksites. Investigation methods are not itemised. RMT FirstPriority product page, checked 2 October 2026RMT case study: FirstPriority migration for a global food producer, checked 2 October 2026 |
| Action management | Documented by vendor | The product page describes escalating action items, assigning them to users and tracking them to completion; a traceability section describes email notifications and a messenger. RMT FirstPriority product page, checked 2 October 2026 |
| Configurable forms and workflow | Documented by vendor | The product page describes highly configurable forms and workflow that can support processes such as auditing of controls and rehabilitation management. Form-builder detail is not shown. RMT FirstPriority product page, checked 2 October 2026 |
| Mobile audits, inspections and incident reporting | Documented by vendor | The product page and the Google Play listing describe a mobile app, available for iOS and Android per the page, used to report incidents and conduct audits and inspections on site. The listing shows an update dated 13 August 2026. RMT FirstPriority product page, checked 2 October 2026FirstPriority Mobile on Google Play, checked 2 October 2026 |
| Offline use of the mobile app | Depends on scope | Only the Google Play listing mentions connectivity: incidents and hazards can be reported with or without it. Whether audits and inspections work without a signal is unclear. The product page is silent. FirstPriority Mobile on Google Play, checked 2 October 2026 |
| Dual Assurance critical control monitoring | Documented by vendor | The product page describes Dual Assurance as validating control measures before a significant incident, with weak and failed controls able to be identified and linked to risk registers and bowties. No further detail is shown. RMT FirstPriority product page, checked 2 October 2026 |
| Strategic risk alignment and indicators | Documented by vendor | The product page describes a structured approach tied to organisational priorities and stated risk appetite, using leading and lagging indicators to refine critical control management plans. The indicator library is not shown. RMT FirstPriority product page, checked 2 October 2026 |
| Reporting and ActionBoards | Documented by vendor | The product page describes one-click charts and graphs, multi-dimensional ActionBoards that can be customised, and views of trends, causes and control failures. Export formats are not described. RMT FirstPriority product page, checked 2 October 2026 |
| Access controls and accountability | Documented by vendor | The product page describes secure logins and granular access by individual, team, role or department, useful for sensitive investigations, plus notifications for critical actions. The Google Play update note says Microsoft Entra OAuth sign-on was added for the mobile app and needs changes to the web application. RMT FirstPriority product page, checked 2 October 2026FirstPriority Mobile on Google Play, checked 2 October 2026 |
| Hosted service security | Depends on scope | The security page describes RMT's SaaS in colocated NEXTDC facilities, encryption in transit and at rest, isolated client databases and a separate disaster recovery site. It does not name products; the dairy case study describes FirstPriority running there after a 2021 migration. RMT security page, checked 2 October 2026RMT case study: FirstPriority migration for a global food producer, checked 2 October 2026 |
| Deployment options | Depends on scope | Case-study text: a self-hosted FirstPriority implemented in 2011 and moved to RMT's SaaS in 2021; a 2014 implementation on the Defence Protected Network. Both pages' year field shows 2022. Options for new customers are not stated. RMT case study: FirstPriority at the Department of Defence, checked 2 October 2026RMT case study: FirstPriority migration for a global food producer, checked 2 October 2026 |
| Integrations, Gateway web service and data warehouse API | Depends on scope | The product page gives no integration detail. RMT maintenance notices name a FirstPriority Gateway web service, a data warehouse API and Report Builder, and warn that third-party applications using them may be affected. Their scope, documentation and licensing are not described. RMT scheduled maintenance notices, checked 2 October 2026 |
Not published; implementation is scoped through an enquiry and a tender or structured proposal
No amount is shown on the reviewed pages, and no pricing page, plan list, free plan or trial is described. The product page sets out an enquiry, a tender or structured proposal, then a customised set-up; the other reviewed page offers a demonstration request. Obtain a written quotation covering licence, hosting, implementation, support, upgrades and renewal.
Separate pricing recheck date not recorded. Confirm current pricing with the vendor.
FirstPriority incident and risk management, action tracking, forms and workflow, critical control assurance, reporting and the FirstPriority mobile app. ChemAlert and Critical Insight are not covered.
Ask the vendor to identify the product, region, modules, billing unit, contract term and included services in writing.
The Google Play listing says the app reports incidents and hazards with or without connectivity; the product page is silent. Confirm which audit and inspection functions work without a signal and how records synchronise.
Drawn from the profiles behind the Alternatives list above: most category tags shared with FirstPriority first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.
Shared category tags: 1 (Incident Management).
Differs: offline partial workflow (this profile: unclassified).
Same: scope, price and trial.
Shared category tags: 1 (Incident Management).
Differs: trial on request (this profile: not established).
Same: scope, offline and price.
Shared category tags: 1 (Incident Management).
Same: scope, offline, price and trial.
Also recorded as First Priority, FirstPriority Mobile. Older entries under a previous name may describe a different release or owner.
Star ratings and review counts from the old catalog are not shown: no source for them was recorded.
