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    FirstPriority

    RMT's pages describe FirstPriority as enterprise risk management software for organisations where serious incidents are unacceptable. It covers incident reporting and investigation, action tracking, configurable forms and workflow, reporting dashboards called ActionBoards, and a mobile app for iOS and Android used to report incidents and carry out audits and inspections on site. Each implementation is described as customised, and two vendor case studies describe deployments.

    Evidence: Researched profile

    Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made

    Who is FirstPriority for?

    Large or high-consequence organisations that want a customised, enterprise-wide incident and risk system with critical control monitoring and field reporting, and are prepared to scope it through a tender or proposal. Pricing, a trial, integrations and independent security certifications are not described on the reviewed pages. Offline behaviour is stated only on the app store listing. Feature descriptions are short, so confirm the depth of risk register, bowtie and audit functions in a demonstration.

    Watch for: No price, trial, integration or API information is shown on the reviewed pages. Implementation is bespoke through a tender or proposal, which may lengthen selection.

    Sources checked .

    Product tour

    Vendor visuals—not a QHSEtech hands-on test.

    Dark dashboard with a monthly incident bar chart, a corrective actions donut chart and contributing factor gauges

    Aviation events dashboard with incidents and actions

    Source

    Capabilities and scope

    FirstPriority is enterprise risk and incident management software sold by Risk Management Technologies (RMT), whose site is branded RMT Global, in West Perth, Western Australia. The company's pages state more than 30 years of experience but do not describe its ownership or history in more detail. This profile covers FirstPriority only. RMT's other products, ChemAlert (chemical management) and Critical Insight (cyber threat intelligence), are separate offerings and are not covered.

    FirstPriority capabilities, evidence status and source links
    CapabilityEvidenceScope and source
    Incident reporting and investigationDocumented by vendor

    The product page describes reporting, investigation and analysis of incidents with measures of governance and compliance. The dairy case study describes consistent incident reporting across worksites. Investigation methods are not itemised.

    RMT FirstPriority product page, checked 2 October 2026RMT case study: FirstPriority migration for a global food producer, checked 2 October 2026
    Action managementDocumented by vendor

    The product page describes escalating action items, assigning them to users and tracking them to completion; a traceability section describes email notifications and a messenger.

    RMT FirstPriority product page, checked 2 October 2026
    Configurable forms and workflowDocumented by vendor

    The product page describes highly configurable forms and workflow that can support processes such as auditing of controls and rehabilitation management. Form-builder detail is not shown.

    RMT FirstPriority product page, checked 2 October 2026
    Mobile audits, inspections and incident reportingDocumented by vendor

    The product page and the Google Play listing describe a mobile app, available for iOS and Android per the page, used to report incidents and conduct audits and inspections on site.

    RMT FirstPriority product page, checked 2 October 2026FirstPriority Mobile on Google Play, checked 2 October 2026
    Offline use of the mobile appDepends on scope

    Only the Google Play listing mentions connectivity: incidents and hazards can be reported with or without it. Whether audits and inspections work without a signal is unclear. The product page is silent.

    FirstPriority Mobile on Google Play, checked 2 October 2026
    Dual Assurance critical control monitoringDocumented by vendor

    The product page describes Dual Assurance as validating control measures before a significant incident, with weak and failed controls able to be identified and linked to risk registers and bowties. No further detail is shown.

    RMT FirstPriority product page, checked 2 October 2026

    More capability notes

    6 additional areas. Status describes reviewed sources, not hands-on performance.

    FirstPriority pricing

    Not published; implementation is scoped through an enquiry and a tender or structured proposal

    No amount is shown on the reviewed pages, and no pricing page, plan list, free plan or trial is described. The product page sets out an enquiry, a tender or structured proposal, then a customised set-up; the other reviewed page offers a demonstration request. Obtain a written quotation covering licence, hosting, implementation, support, upgrades and renewal.

    Separate pricing recheck date not recorded. Confirm current pricing with the vendor.

    Which product scope should the quote cover?

    FirstPriority incident and risk management, action tracking, forms and workflow, critical control assurance, reporting and the FirstPriority mobile app. ChemAlert and Critical Insight are not covered.

    Ask the vendor to identify the product, region, modules, billing unit, contract term and included services in writing.

    Offline work and integrations

    The Google Play listing says the app reports incidents and hazards with or without connectivity; the product page is silent. Confirm which audit and inspection functions work without a signal and how records synchronise.

    What we could not verify

    1 not verified · 3 depend on scope · 1 note
    • Not verified in the sources: Integrations and API.
    • Depends on plan or configuration: Offline use of the mobile app; Hosted service security; Deployment options.
    • Security certifications are not stated, and the security page does not name products.

    Demo script

    Proposed demo: control failure to action and mobile audit

    1. Record a weak control and follow its link to the risk register and any bowtie.
    2. Raise an action from that finding, assign it, escalate it and track it to completion.
    3. Complete an inspection and an incident report on the mobile app with no signal.
    4. Synchronise, then show the ActionBoard and an access-restricted investigation.

    Ask the vendor to show you

    1. Show a control being monitored, a failure being recorded and how it links through to the risk register and any bowtie.
    2. Run an audit and an incident report on the mobile app with no signal and show what saves and when it synchronises.
    Use demo checklist

    Sources

    7 sources, checked

    Reviews on qhsetech.com

    Reviews may be filed under other names

    Also recorded as First Priority, FirstPriority Mobile. Older entries under a previous name may describe a different release or owner.

    Star ratings and review counts from the old catalog are not shown: no source for them was recorded.