MaintainX connects maintenance requests, work orders, procedures and technician updates. Its work-order page describes photos, comments and parts information alongside mobile execution. Current API documentation covers scoped bearer keys, external identifiers, rate limits, polling and webhooks, while SAML SSO is documented as Enterprise-only. Evaluate it with your own recurring job, asset record and review process, then identify which paid tier supplies the inventory, interface, identity and management features you need.
Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made
Maintenance teams organizing technician work and repeatable procedures across equipment and sites. MaintainX is principally a CMMS, not a complete EHS or QMS suite. Its Permit to Work capability is documented as Beta and should not be assumed to provide production-ready isolation, simultaneous-operations or permit-conflict controls. Purchasing, advanced automation, routing, multi-site administration and identity features are plan-dependent.
Evaluate the tier that supports the complete maintenance workflow, including planning and review. A technician pilot is useful only if the cost also covers inventory, integrations and site administration required in production.
Watch for: Free-plan limits constrain repeating work and procedure use.
Published price: Published plans; confirm currency. Free trial documented. Sources checked .
Vendor visuals—not a QHSEtech hands-on test.
The official About page identifies MaintainX as part of Autodesk. This profile covers the MaintainX maintenance application; it does not extend its capabilities or licence to other Autodesk products. MaintainX maintenance work management, procedures, inspections, requests and plan-dependent inventory, purchasing, integrations, multi-site controls, condition-based automation and Beta Permit to Work.
| Capability | Evidence | Scope and source |
|---|---|---|
| Work orders and procedures | Documented by vendor | The product page describes requests, assigned work, procedures, photos and comments. Work-order and technician workflow |
| Inventory and integrations | Depends on scope | Premium lists parts, purchasing and REST API access. Official API documentation describes bearer keys, organization scope and an OpenAPI collection; confirm the required endpoints, key scope, rate limits, webhooks and implementation ownership. Pricing and plan entitlementsMaintainX REST API setup and organization-scoped keys |
| Multi-site administration | Depends on scope | Enterprise lists multi-site management and additional administration controls. Pricing and plan entitlements |
| Offline technician work | Depends on scope | Prepared mobile content is available to eligible roles. Web and requester workflows are excluded from this documented mode. The help article lists all four plans while the pricing comparison table lists offline mode under Premium and Enterprise only; confirm the tier in writing. Offline mode, roles and cache preparationPricing and plan entitlements |
| SAML single sign-on | Depends on scope | MaintainX documents SAML SSO for Enterprise organizations, configured by an administrator in the web app. Google, Microsoft Entra ID and Okta are named; confirm provisioning, domain routing and deprovisioning in the proposed setup. MaintainX SAML SSO scope and Enterprise requirement |
| Security assurance | Depends on scope | MaintainX's security page states SOC 2 compliance and ISO 27001:2022 certification for the platform and Montreal office. Request the current report and certificate scope; neither was independently reviewed for this profile. MaintainX security and assurance overview |
| Maintenance reporting and scheduled exports | Documented by vendor | The reporting page describes asset-health, PM-compliance, cost and downtime views, custom dashboards, filters, scheduled reports and PDF or CSV exports. Confirm which plan includes each view and test the audit trail and calculation behind the KPIs used for decisions. Maintenance reporting, dashboards, audit trails and scheduled exports — checked 28 September 2026 |
| Configurable inspections and corrective work | Depends on scope | Procedures can include checklists, pass/flag/fail checks, files, photos, signatures, meter readings, location check-ins and conditional fields. Failed checks can prompt or trigger corrective work orders, depending on configuration and plan. Procedure templates and attached work instructionsInspection fields, evidence, signatures and conditional logicCorrective work-order triggersWork-order settings |
| Work-request intake and approval | Depends on scope | Requester users and public portals can submit requests for approval or rejection; approved requests become work orders. Request routing is documented for Premium and Enterprise rather than Enterprise only, and portal access differs from licensed-user visibility. Work-request portals, approvals and routingWork-request approval and rejectionPricing and plan entitlements |
| Purchase orders and inventory replenishment | Depends on scope | Eligible plans support purchase requests, approvals, vendor transmission, partial fulfillment, completion and inventory updates. User and administrator purchasing permissions differ. Purchase-order scopePurchase-order approval and fulfillment workflow |
| Condition-based maintenance | Depends on scope | Meter thresholds can trigger requests or work orders. Automation scope varies by plan; automated readings normally require an OT connector or REST API, and thresholds need piloting. Condition-based maintenance automationsMeter scope and readings |
| Permit to Work | Depends on scope | MaintainX documents permit approvals and change requests on eligible plans. Permit to Work was introduced as Beta in August 2026; validate suspensions, closeout, isolation controls and production support before hazardous-work reliance. Permit-to-work approval processPermit to Work documented as Beta in August 2026Work-order completion scope |
Also watch for: Inventory and integration requirements can move the purchase to a higher tier. Requester and browser access do not share the mobile offline workflow. SSO is documented as Enterprise-only and security reports require separate review.
Free plan and paid subscriptions
First listed price: $20 per user, per month (Essential).
Pricing sources checked : Partially verified.
The MaintainX pricing page has 4 published prices (unit, term, minimum and source), annual against monthly billing and 3 Asset Management products priced in the same unit.
The help article says offline mode is available on all four plans, for Full Users and Administrators, not Requesters or the web app, while the pricing comparison table lists Offline Mode under Premium and Enterprise only; ask MaintainX to confirm in writing which tier applies. Connect first to prepare the cache. Changes remain local until synchronization; test the configured sync behavior and recovery after competing edits.
Yes. The reviewed official About page identifies that relationship. This profile evaluates MaintainX itself; ask which contracting entity and product licence apply to your proposal.
No. The documented mode is for eligible mobile users with prepared content. Requester accounts and the web app are excluded. The help article and the pricing comparison table disagree on which plans include it, so ask MaintainX to confirm the tier in writing; test the exact role and device you intend to deploy.
No. The official security page publishes those statements, but this review did not inspect the underlying assurance documents or assess a customer deployment. Request the current report, certificate scope and applicable contractual terms.
Drawn from the profiles behind the Alternatives list above: most category tags shared with MaintainX first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.
Shared category tags: 1 (Equipment Maintenance).
Differs: trial not established (this profile: free trial documented).
Same: scope, offline and price.
Side by side: MaintainX and FiixNo shared category tag.
Differs: offline partial workflow (this profile: documented workflow).
Same: scope, price and trial.
Side by side: MaintainX and TractianShared category tags: 1 (Equipment Maintenance).
Same: scope, offline, price and trial.
Side by side: MaintainX and UpKeepAlso recorded as Autodesk MaintainX. Older entries under a previous name may describe a different release or owner.
Star ratings and review counts from the old catalog are not shown: no source for them was recorded.
