UpKeep describes a CMMS for work orders, preventive maintenance, asset records and spare parts. Its plan table separates basic execution from inventory, advanced reporting, offline work and enterprise interfaces. Current integration documentation distinguishes native connectors, Zapier, REST API and webhooks, while the Trust Center states that application and customer data are hosted and processed in the United States. Use a technician-and-planner demo to establish which subscription, region and integration path support the complete job.
Built from vendor sources checked ; AI-assisted drafting. Documentation review, not a hands-on test. How pages are made
Maintenance teams replacing fragmented recurring schedules and technician records with a shared CMMS. Offline availability depends on the subscription and prepared mobile content. An advertised mobile app does not establish offline access on every tier.
UpKeep is worth testing when technicians and planners need one maintenance record. Compare the cost of the tier required for offline work and interfaces, including rollout services, with the full workflow demonstrated in a pilot.
Watch for: Offline access requires Professional or Enterprise. Cache, draft and image limits need checking against the proposed field workflow. Enterprise interfaces and rollout services can change the total budget.
Published price: Published plans; confirm currency. Free trial documented. Sources checked .
Vendor visuals—not a QHSEtech hands-on test.
This profile covers UpKeep CMMS. Other UpKeep offerings, including Safety, Learn, Edge and Fleet, require separate product and commercial review. UpKeep CMMS and its plan-dependent maintenance functions; adjacent training, safety, sensor and fleet offerings are separately scoped.
| Capability | Evidence | Scope and source |
|---|---|---|
| Maintenance orders and assets | Documented by vendor | The CMMS page describes work orders, preventive schedules, assets and parts. UpKeep CMMS scope |
| Inventory and cost tracking | Depends on scope | Premium lists parts inventory and time/cost functions. The inventory product also describes storeroom quantities, thresholds, barcode/QR issue and receipt, transfers, parts tied to work orders and low-stock purchase-order drafts. Confirm tier, sites and purchasing boundary. Pricing and trial entry pointMulti-storeroom parts inventory, scanning and reorder controls |
| Offline field work | Depends on scope | Professional and Enterprise support prepared mobile work; cache and capture limits differ between plans. Offline plans, preparation and limits |
| Enterprise interfaces | Depends on scope | Enterprise lists API/custom integration, SSO and multi-site options. The integration page documents token-authenticated REST access, webhooks, native connectors and Zapier, but does not override the plan table. Specify the contracted path, endpoints, direction, failure handling and implementation service. Pricing and trial entry pointUpKeep integrations, REST API and webhook scope |
| Security assurance and data region | Depends on scope | UpKeep's Trust Center states SOC 2 Type II examination, AWS hosting and US-only customer-data storage and processing, and lists reports, a DPA and subprocessors for review. Confirm access to the current documents and assess the stated region against buyer requirements; QHSEtech did not independently review the restricted evidence. UpKeep Trust Center, data region and assurance documents |
| Preventive maintenance triggers and checklists | Documented by vendor | The preventive-maintenance page describes time-, meter- and condition-based triggers, automatically generated work orders, mobile checklists and parts planning. Confirm which triggers, sensors and inventory functions are included in the quoted tier. Preventive maintenance triggers, checklists and parts planning : checked 28 September 2026 |
| Analytics, audit trails and scheduled reporting | Documented by vendor | The analytics page describes live dashboards for PM compliance, downtime, labour and parts costs, scheduled reports, PDF export and maintenance audit trails. Validate the exact fields, filters and report recipients against the proposed subscription. Maintenance analytics, audit trails and scheduled reporting : checked 28 September 2026 |
| Asset hierarchy and lifecycle records | Documented by vendor | The asset page describes a registry, hierarchy, lifecycle and repair data, meter readings, depreciation schedules and mobile QR lookup. Confirm tier; Edge sensors are separately scoped. Asset registry, hierarchy, lifecycle records and QR lookup |
| Public maintenance request intake | Depends on scope | The Request Portal accepts requests without login through links or QR codes. Current help marks the redesigned portal Professional or Enterprise; require tier, routing, moderation and requester updates. Maintenance request portal product scopeRequest Portal plan availability, QR access and configuration |
| Maintenance procurement | Depends on scope | UpKeep Procurement describes work-order or reorder-point requisitions, approvals, purchase orders, vendors, RFQs, receiving, returns, three-way matching and spend controls. Treat it as separately scoped unless explicitly included. Maintenance procurement, approvals, receiving and three-way match |
Also watch for: The Trust Center states US-only hosting and processing for customer data.
Published entry tiers; higher tiers quoted
First listed price: $24 per user, per month (Essential).
Pricing sources checked : Partially verified.
The UpKeep pricing page has 2 published prices (unit, term, minimum and source) and 2 Asset Management products priced in the same unit.
Current help documents offline work for Professional and Enterprise mobile users on iOS and Android. Prepare assigned or bookmarked orders while connected. The help article describes offline edits, notes and photos as syncing automatically on reconnection and advises allowing a few seconds for the background sync; cache, draft and image limits vary by plan. No receipt indicator is described there, so test how a user can confirm server receipt.
No. Those adjacent offerings need separate review. CMMS category membership does not establish their inclusion in a maintenance subscription.
The reviewed Trust Center states that its applications are hosted in AWS in the United States and customer data is stored and processed exclusively in the United States. Confirm the current contractual region and subprocessors for the proposed service.
Drawn from the profiles behind the Alternatives list above: most category tags shared with UpKeep first, then the closest overlap in documented capability names, then A to Z. Ratings, search demand and sponsorship are not used; rows are shown A to Z.
Shared category tags: 1 (Equipment Maintenance).
Differs: trial not established (this profile: free trial documented).
Same: scope, offline and price.
Side by side: UpKeep and FiixShared category tags: 1 (Equipment Maintenance).
Same: scope, offline, price and trial.
Side by side: UpKeep and MaintainXNo shared category tag.
Differs: offline partial workflow (this profile: documented workflow); price no verified amount (this profile: amount published); trial not established (this profile: free trial documented).
Same: scope.
Side by side: UpKeep and TractianAlso recorded as UpKeep CMMS. Older entries under a previous name may describe a different release or owner.
Star ratings and review counts from the old catalog are not shown: no source for them was recorded.
