- Offline credential window:
- The help article gives a default validation window that the Client Timeout Window setting can extend. Ask who sets it and what happens on a device when it lapses mid-shift. Test a prepared device left disconnected past your intended shift length, then record whether forms can still be opened and completed.
- What a sync transfers:
- Sync is documented as uploading completed submissions and receiving forms, reference data and dispatch or workflow assignments. Check a device before leaving coverage, publish a form change, and confirm which version the inspector holds. Retain the sync timestamp and the submission as received in the office.